How transcription services can give your venue the edge
In the modern world we live in, we’ve all become much more demanding. As technology has evolved not only has the world become smaller and operates on a 24 hour global basis, but our expectations have also increased. In so many ways the “off the shelf” concept simply isn’t enough any more – it’s all about the additional services, the “value add” that puts your business or service above all others.
It’s no different in the world of hotels and conferencing either. It’s no longer enough to just provide a space for people to host meetings or conferences with some catering and audio visual equipment provided. The demand is such that additional services on offer can make the ultimate difference to a venue being the venue of choice. From delegate management to speaker sourcing, event collateral to AV assistance, providing a service that delivers exactly what is needed – and more – is the order of the day.
Transcription services for event venues are an additional service that very much fall into this category. More and more businesses are recognising the importance of being able to provide a full record of the content of important meetings and conferences. The ability to offer a transcript of an event can be a unique selling point, especially for large corporate organisations who use impressive conferences to communicate with their staff or customers, or for medical or academic conferences for continuing professional development.
FSTL are on hand to offer their transcription expertise to hotels and conference venues, becoming trusted partners to deliver exceptional solutions to clients. We can offer a variety of services depending on the needs of the client:
Intelligent verbatim transcription – this is the most popular choice, the one that most clients ask for. It produces a full, accurate transcript of the spoken content, omitting all the ‘ums’, ‘ahs’, any repetitions and other verbal habits such as constant use of ‘kind of’ and ‘you know’, unless it’s relevant to the content. This type of document is produced in script style with each separate speaker identified and tends to not only be easier to read, but also takes less time to produce.
Complete verbatim – as the term suggests, this style includes absolutely everything that was said without any omissions. Less popular in a conference or meeting scenario as it can be cumbersome to read and take more time to produce.
Edited transcription – this is also a good option in a conference setting as it contains all the relevant information but edits out all the unnecessary verbal quirks.
A conference is a big investment for clients, so gaining maximum benefit from the event by offering transcription of the event as an additional service increases the value of the event too. It’s the ultimate value added service that should form part of every hotel or conference venue’s portfolio. When it comes to fees for the service, they could either be provided to every delegate as standard and absorbed within the delegate cost, or charged as a separate, competitive fee for a complete and accurate transcript on request.
Offering transcription services as a value added service really does help support your venue offering by providing clients with something a little different, giving you the edge over others in what is a highly competitive environment.
Speak to us today about transcription services from FSTL that deliver the “wow” factor for your venue.