With the advances in artificial intelligence many businesses believe that turning to technology will solve all their transcription needs. But AI isn’t always the answer – for various reasons that we’ve touched on before, AI isn’t quite there yet if you need high quality, accurate transcripts. In these cases, organisations turns to the likes of us here at FSTL for professional transcription services that deliver the very best.
So what are professional transcription services useful for?
We’ve come up with our top 10 sectors that we are actively involved in… and that’s just for starters!
Disciplinary meetings
Having an accurate account of what took place during a disciplinary meeting is incredibly important. A transcript is vital in terms of not only showing what was said at the time, but also providing an accurate account of events if a hearing progresses or is challenged. Proceedings can often be tense and highly emotional, so being able to provide an accurate record of what was said and by whom is key, as is being able to show that the hearing was conducted in a manner that was fair and just.
Conferences
A conference of any size is worthy of having a transcription service added to it, as it can ultimately help increase the return on the investment in the event. Incorporating the recording of the conference into the organisation of the event and ensuring you offer the transcripts out to any attendees (and those who may have missed it) means you gain even more from the information and wisdom shared, as it can be used over and over again. By getting the services of FSTL on board for your conference transcription you can get an additional value proposition for the event, over and above simply running the event.
Academic transcription
We’re entering into submission time for dissertations and theses, and FSTL have been supporting academics with their work since our inception 29 years ago. When you’re conducting your research interviews, knowing that you’re going to have the content professionally transcribed means you can concentrate much more on engaging with your interviewee and ensure you cover all the possible questions you may have in the limited time you have with them.
Police interviews
Just last week we wrote about how FSTL transcribes police interview recordings into transcripts that can be used for legal proceedings. We understand that when it comes to law enforcement and prosecutorial transcription, the expectations are different from or rather even more important than with other forms of transcription, and require a great deal of expertise.
Meetings
Whether it’s a meeting about the dreaded Brexit or just an internal meeting, having a record of what took place, who said what and what the agreed outcomes were is invaluable. It means that nobody need ever miss a meeting, notes aren’t necessary so attendees can fully concentrate on the content and the material lasts much longer as it can be used in the future.
Annual General Meetings
AGMs are a legal requirement for most companies – these include both public companies and private companies that are traded. The AGM is a formal meeting that generally happens once a year involving the general membership of an organisation. Keeping a record of your AGM provides a useful account of the issues raised at the AGM and any outcomes that may need to be addressed as a result. Having an accurate transcript of the AGM produced in a timely manner is an essential document for any Board. It is also an incredibly useful tool to refer to the following year in preparation for the next AGM.
Legal
Since 1990, we have been providing transcription services to a number of solicitors firms and legal departments of Local Authorities covering many different areas. Whether it’s Coroner’s Court Hearings, interviews of proceedings for Regulators or Tribunals or even webinars used by legal firms to communicate with their clients, FSTL have been actively involved in transcribing them all, and our expertise in this sector is why we are asked to work with our clients again and again.
Medical sector
We’re working more and more for medical writers here at FSTL, producing transcripts for them for a wide range of scientific and medical documents. Our medical transcribers have a specialist knowledge of the medical field. This means they can accurately interpret and record the content of the interview, even when abbreviations and jargon are used by the interviewee.
NHS Inquiries
NHS Inquiries are undertaken when an incident occurs with the care provided by any NHS funded service. These inquiries help highlight any systemic weaknesses, expose good practice and support the NHS in focusing on safety and quality. Ultimately an inquiry is about learning. Here at FSTL we provide transcription services for whatever type of interview is required. These can be individual interviews, round-table discussions, telephone interviews or even via skype. They can either be recorded directly by us, or some clients prefer to upload sound files securely to our website.
Media
We work with PR agencies, publishers and conference organisers to provide transcripts of press briefings, podcasts & webinars, scripts and subtitles, media broadcasts and tender presentations.